0450 929 591

OUR PROCESS

Are you considering overhauling your outdoor entertaining area? Looking to build, extend or rejuvenate? We have the solutions you are looking for. Below is an overview of our process. We are 100% dedicated to providing a reliable, efficient and cost effective service at all times.

Step 1 - Discuss your ideas

Our initial phone call will cover what you have in mind. In most cases we will need to arrange an appointment to see the area, take measurements and inspect the space you want to work with. We are always keen to offer ideas and suggestions that you may like to include in your quote breakdown. Many years of experience has resulted in a collection of tips and tricks to get the very most of our your deck creations. You can then decide if you want the extra options or not.

Things to consider when we meet includes:

  • Dimensions (if expanding or building)
  • Materials (hardwood, pine, composite decking - thin or thick decking boards)
  • Budget
  • Timeframe
  • Extras (concealed decks, hand rails, screens, seats, steps etc.)

Step 2 - Quote and concept supply

Once we know what you have in mind we can supply a quote. We break our quotes down into parts and labour so you can see exactly what you are getting. This makes it easier to compare apples with apples. We suggest all clients get at least two quotes on any build or renovation project so you can be certain you are happy with the final price you pay.

Once you have reviewed the quote we will be in touch to dicuss any questions you may have.

Step 3 - Acceptance and Commencement

When a quote is accepted we require a deposit to commence ordering and we issue a start date along with project timeline and estimated completion date. If your project falls over $3,300 we will submit the project to QBCC which covers your project for added peace of mind. QBCC insurance is built into our quotes automatically for all large projects.

Please be mindful that weather conditions may alter the project timeline but we will maintain communication at all times so you know what's happening throughout the project.

Step 4 - Follow-up

A week or two after your project is complete we will give you a follow-up call just to check how it's all going.

If any concerns or questions arise during or after the project has been completed we are just a phone call away. While we are a growing business, customer service is always our number one priority.

Contact us today.

LATEST NEWS

Residential Deck Build – Ormeau Northern Gold Coast

This deck build project was for a local Ormeau resident who wanted to extend and expand their alfresco space off the rear of their home. Part one of a two part extension which will run to meet the pool and …
Read more